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The Camino Way
Business coach and former COO Victor Prince began his 500-mile trek on the Camino de Santiago as one person--driven, work-focused, and highly competitive--and he finished it a …
Trainer's Handbook 3E
Updated and expanded, this text covers every aspect of training - from planning to delivery and evaluation. It includes new chapters on special training applications as well as …
Keeping Score
"Every quality-conscious organization needs to measure critical data, but many businesses waste time tracking and reviewing non-essentials. This innovative book shows how to …
Sales Questions That Close the Sale
This volume gives salespeople at all levels guidance for asking the right questions. It shows them how to: formulate questions that generate meaningful dialogue; funnel a prospect …
Calling a Halt to Mindless Change
Providing examples of companies that rely on evolution and not revolution to achieve long-term success, this text seeks to help companies anticipate and deal with real changes, …
Purpose and a Paycheck
Purpose and a Paycheck tells the compelling story of how a growing movement of older entrepreneurs and part-time workers are creating a stronger and more vibrant economy.Whether …
Complete Guide to Selling a Business
A guide for selling a small business and making profits. The book features a four-step approach, from making the decision to sell, all the way through to signing the papers and …
Discipline without Punishment
Giving a problem employee a paid day off to think may seem a questionable tactic, but it's a key feature of this book's revolutionary "discipline without punishment" system. This …
The AMA Handbook of Public Relations
Public relations was among the first industries to harness the power of the Internet. But along with business and the rest of the world, PR has changed in the digital age. The AMA …
World Class Quality
Bhote, a highly-experienced quality consultant, presents the Design of Experiments tools created by quality guru Dorian Shainin. The author explains and elucidates in a clear and …
Capital Equipment Buying Handbook
A guide to upgrading plant capacity, purchasing new technology and maintaining old equipment, focusing on the critical issue of gathering input and making integrated buying …
Marketing Straight to the Heart
An intriguing new look at the entire marketing process, in which readers learn how to build "emotion" into every phase of the marketing plan - from product development to …