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Relative Matters
More people than ever are having to fund their own care without professional help to navigate what has become a very complex care system. This book sets out all your options in an …
Bare Knuckle Customer Service
"Customer service has been central to Dell's success - this book is packed with practical techniques and proven insights for improving performance." - Michael Dell, CEO, Dell When …
Getting Results Without Authority
The Persuader
THE PERSUADER shows you how to harness the power of emotions to dramatically increase your ability to win more business. By the time you've read THE PERSUADER, you will be able to …
Spanner in the Works Memoirs of an East End Girl
Memoirs of an East End GirlThese childhood days spent in Priory Road, East Ham, seem to have been a time of pure fiction. Not so. For sure they can never come again; the world and …
I Don't Have Time To Write
Turbo Boost Your Writing Productivity Whether you write for a living or whether you have a writing project that's absorbing your time, it's very likely that you're over-worked, …
Persuasive Writing for Business
Step Aside Super Woman
Who Said you Can't Have it All? Educated and ambitious women today are clear about what they want...Yes, you can say it loudly and not feel guilty or isolated...I WANT BOTH! …
Should I Stay or Should I Go?
Stop! Before you move your life overseas you need to read this book. Moving to a new country is certainly not as hard as it may seem, but it does take a concrete decision, followed …
The Lovers' Guide Illustrated Encyclopedia
"The world's best-selling sex guide - ever" THE GUARDIAN "The ultimate sex and relationship guide" **** 4 stars] COSMOPOLITAN "The ultimate guide to finding fulfillment" THE DAILY …
Business Writing Made Easy
"Suze is a messiah to businesses who want to engage, not bore, their customers, even if writing comes as a bit of a chore." - Ann Handley, MarketingProfs.com Considering that …