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totalt 57 träffar
Communicating One-to-One at Work
A helpful resource for those studying business communication, this text works well alongside Understanding the Communication Process in the Workplace. Both books form part of the …
Organizing and Delegating
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support …
Positive Working Relationships Revised Edition
This book explores the skills of communication and assertive behaviour and how they enable openness and honesty to be brought into a relationship. It looks at how to develop better …
Change Management Revised Edition
This book explores change from the perspective of the organisation and from the individual manager. It considers how change affects organisations; how they respond to changes in …
Financial Management Revised Edition
To gain competitive advantage all parts of an organisation must be able to talk to one another. It follows then that all managers must be, in some sense, financial managers who are …
Managing Health, Safety and Working Environment Revised Edition
This book explores the managerial roles and responsibilities with regard to safety. Applying key legal requirements to the workplace, it looks at how workplace facilities are …
Business Environment
Business Environment looks at the major factors that influence an organisation's strategy. It equips learners with a portfolio of tools including PESTLE, portfolio analysis, …
Planning Change in the Workplace
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support …
Customer Service Training
The Trainer’s Workshop Series is designed to be a practical, hands-on roadmap to help you quickly develop training in key business areas. Each book in the series offers all the …
Building the Team
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support …
Marketing for Managers
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support …
Managing Creativity and Innovation in the Workplace
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support …