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The Basics of Process Mapping
inbunden,
2019,
Engelska,
ISBN 9781138431720
This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply …
The Basics of Benchmarking
inbunden,
2017,
Engelska,
ISBN 9781138438521
The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through …