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Mastering Uncertainty
pocket,
2024,
Engelska,
ISBN 9781847943439
'Mandatory reading. Not just for company founders and leaders, but for anyone wanting to succeed in our ever-changing world.' Keith FerrazziWhat separates the world's most …
Ten Principles Behind Great Customer Experiences, The
pocket,
2012,
Engelska,
ISBN 9780273775089
Overall WINNER - CMI Management Book of the Year 2014WINNER - Innovation & Entrpreneurship Category at the CMI Awards 2014Create a great customer experience whoever you …