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Fieldwork for Design
This book looks at why ethnographic approaches have been turned to in the design of computing devices for the workplace, for the home and elsewhere. It presents a history of …
Deconstructing Ethnography
This book aims to deconstruct ethnography to alert systems designers, and other stakeholders, to the issues presented by new approaches that move beyond the studies of ‘work’ and …
Doing Design Ethnography
Ethnography is now a fundamental feature of design practice, taught in universities worldwide and practiced widely in commerce. Despite its rise to prominence a great many …
Ethnomethodology at Work
Bringing together one of the most important bodies of research into people's working practices, this volume outlines the specific character of the ethnomethodological approach to …
Trust in Technology: A Socio-Technical Perspective
This book encapsulates some work done in the DIRC project concerned with trust and responsibility in socio-technical systems. It brings together a range of disciplinary approaches …
Configuring User-Designer Relations
‘User-designer relations’ concerns the sorts of working relationships that arise between developers and end users of IT products - the different ways designers of IT products seek …
Ethnomethodology at Play
This book outlines the specific character of the ethnomethodological approach to 'play'; that is, to everyday sport and leisure activities that people generally engage in for …
Leadership in Post-Compulsory Education
This is an empirical study of everyday leadership practices in action in a post-compulsory education context. The issue of 'leadership'; the need for good, insightful and decisive …
Organisational Change and Retail Finance
Financial organizations, like many others, are undergoing radical change. This is affecting both their organizational processes and the technology that supports those processes. …