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Leadership Pill
In the bestselling tradition of Whale Done! and The One Minute Manager, their entertaining and inspiring new book is a parable about the competition between two leaders with …
Customer Mania!
In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer servicecreating a people-oriented, …
Whale Done!
A compendium of straightforward techniques on how to accentuate the positive and redirect the negative, increasing productivity at work and at home.What do your people at work and …
Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
In Customer Mania , Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service--creating a people-oriented, …