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Total Value Development: How To Drive Service Innovation
Total Value Development provides a framework to help businesses innovate and derive greater value from the services they offer. The secret is to devise an innovative model built on …
British Diplomacy and US Hegemony in Cuba, 1898-1964
An analysis of Cuba's history from a British diplomatic perspective during the period of US political and economic domination, from 1898 to 1964. It investigates how Britain …
Our Man Down in Havana
When U.S. immigration authorities deported Graham Greene from Puerto Rico in 1954, the British author made an unplanned visit to Havana and the former MI6 officer had stumbled upon …
Avid Xpress Pro and DV On the Spot
The On the Spot series delivers immediate solutions to the reader with a concise presentation of over 350 expert techniques for working proficiently with the respective …