Changes must be managed in order to achieve the desired effect. If you are responsible for managing change processes and ensuring thatthe changes do in fact happen, facilitation is one of the answers.

In Facilitation, professional facilitators generously share their years of work experience, methods, tools together with big and small tips and tricks, which can enhance the toolbox of trained and untrained facilitators.

The book discusses how to create dynamic meetings, workshops and processes in which the participants take ownership of the solution, maintain high energy, while achieving the desired results

.The book provides you with a large toolbox that covers planning, execution and implementation of workshop design and results plus makes a difference for managers, employees and organisations.

Facilitation is about achieving results by involving the human resources of the organisation and creating meaning, energy and stronger relationships between people.

Contents

Preface

Introduction

Part I Facilitation

Chapter 1 Facilitation is about creating results and ownership through involvement

Chapter 2 Involvement and ownership

Part II Before – design of the process

Chapter 3 Solid design of processes using the ‘Design Star‘

Chapter 4 Purpose – centre and arms of the Star

Chapter 5 Participants – the ‘co-workers’ in your process

Chapter 6 Environment – creating the right physical and psychological context for your process

Chapter 7 Form – methods and processes to develop the script

Chapter 8 Always take time to manage expectations of roles during the process

Chapter 9 From Design Star to programme and script

Chapter 10 The facilitator

Chapter 11 The task

Chapter 12 GroupPart IV After

Chapter 13 AFTER: Implementation and influencing behaviour

Chapter 14 Giving and receiving feedback in the role of facilitator

Part V Large-scale facilitation

Chapter 15 Large-scale facilitation – facilitation of processes involving many peoplePart VI Virtual facilitation

Chapter 16 Virtual facilitation – when the participants cannot meet physically

Conclusion

Bibliography

Appendix

Facilitation - häftad, Danska, 2017