Written by one of the foremost authorities on the subject, the Second Edition is completely revised to reflect the latest changes to the ASQ Body of Knowledge for the Certified …
Aiming to change the paradigms of traditional management strategies, this work attempts to create an improved platform within the total quality management umbrella for supporting …
This book identifies basic quality precepts and provides succinct guidance on the process of developing effective quality management and a total quality culture of a business. It …
Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a …