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Utilizes advanced concepts, guidelines and requirements from the latest ISO 9000 and 10000 series of standards, as well as other models, including TQM (Total Quality Managment). …
"Comprehensively covers all phases of the application of Total Quality Management (TQM) to product design and development--from initial concept to customer support--addressing …
This book discusses statistical process control (SPC) concepts, emphasizing the need to establish stability of work processes. It gives the elements required to develop a defect …
This single-source reference provides practical guidance for the quality auditing of a chemical or biological testing laboratory-helping to develop or improve quality control and …
Written by one of the foremost authorities on the subject, the Second Edition is completely revised to reflect the latest changes to the ASQ Body of Knowledge for the Certified …
This book provides a vehicle to foster interaction of the elements of the modern approach to quality, including statistical applications, quality and reliability engineering, …
This book discusses basic concepts, principles, and quality characteristics in the service industries, an understanding of the techniques and their applications. It helps to close …
This guide aims to strip away the mystery surrounding statistical process control and to present its concepts and principles in as simple and straightforward a manner as possible. …
This book deals with the fundamentals of specification writing and management. It is useful for anyone concerned with the preparation of standards in a world that is shrinking due …
Aiming to change the paradigms of traditional management strategies, this work attempts to create an improved platform within the total quality management umbrella for supporting …