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The PRINCE2 Agile(R) Practical Implementation Guide - Step-by-step advice for every project type, Second edition This guide explains how the structured, management-driven PRINCE2 …
Whether you are contemplating a career in service management or are working in the sector, this book will help you understand current trends, job opportunities, frustrations and …
Succeed as a PRINCE2(R) practitioner with this concise overview.PRINCE2 is the leading model for effective project management methodology. PRINCE2 certification will help you …
Take the first steps to ISO 14001 certification with this practical overview.This book provides practical advice on how to achieve compliance with ISO 14001:2015, the international …
The official guide for the EXIN SIAM(TM) Professional certificationSIAM (service integration and management) is an evolution of how to apply a framework for integrated service …
In his new book, Andrew W Nichols debunks many of the common misconceptions about ISO 9001:2015 and describes the many advantages the standard brings. Drawing on more than 30 years …
With a quality management system (QMS) based on ISO 9001 you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and …
The official guide for the EXIN SIAM(TM) Foundation certificationSIAM (service integration and management) is an evolution of how to apply a framework for integrated service …
A must-have for facing the coronavirus threat, Robert A. Clark's new book reveals what you should do to mitigate the risk, and limit the damage, of pandemic incidents.The book …
Implementing ISO 9001:2015 - A practical guide to busting myths surrounding quality management systemsIn his new book, Andrew W Nichols debunks many of the common misconceptions …