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Operations Management
av Steve Brown , Kate Blackmon , Paul Cousins m.fl.
'Corporate Politics for IT Managers: How to get Streetwise' addresses some of the most persistent problems faced by IT managers which undermine their power and influence in their …
The authors focus on the following topics:Information Systems*Contribution of IS/IT to organisations*Systems concepts and attributes*Planning, reviewing and controlling with …
'Reinventing the Information Technology Department' is both anecdotal and informal but deals with a subject which is of vital interest to Chief Information Officers and IT …
Very few software projects are completed on time, on budget, and to their original specification causing the global IT software industry to lose billions each year in project …
For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction. Many customer surveys produce misleading results due …
'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively …
A practical handbook on the management of building design, this guide explains the processes, roles and responsibilities of those involved in the design of the building, as well as …
'Operations Management: policy, practices, performance improvement' is the latest state-of-the-art approach to operations management. It provides new cutting edge input into …
As stakeholder relationships and business in general have become increasingly central to the unfolding of stakeholder thinking, important new topics have begun to take centre stage …
Traceable calibration of test and measurement equipment is a requirement of the ISO 9000 series of standards. Basic Metrology for ISO 9000 Certification provides essential …