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In good times and bad, in the different situations of renewal, crisis, and chronic resource constraints, the strategic leadership of public services is crucial. Good leaders are …
This updated edition of Marketing Management and Communications in the Public Sector provides a thorough overview of the major concepts in public sector marketing and …
Local Government is an area where management skills are tested to the extreme. With political considerations evident both locally and nationally, managing resources can be complex …
The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. …
Understanding how public policy is made and managed is a key component in studying the disciplines of public management and administration. Such are the complexities associated …
Digital Government: Managing Public Sector Reform in the Digital Era presents a public management perspective on digital government and technology-enabled change in the public …