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This updated edition of Marketing Management and Communications in the Public Sector provides a thorough overview of the major concepts in public sector marketing and …
Public service management is big global business and accounts for massive spending by governments in countries across the globe, rich and poor, developed and developing, left and …
Digital Government: Managing Public Sector Reform in the Digital Era presents a public management perspective on digital government and technology-enabled change in the public …
Grappling with ethical issues is a daily challenge for those working in organizations that deliver public services. Such services are delivered through an often bewildering range …
Understanding how public policy is made and managed is a key component in studying the disciplines of public management and administration. Such are the complexities associated …
Research in Public Administration and Public Management has distinctive features that influence the choices and application of research methods. The standard methodologies for …
The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. …
Local Government is an area where management skills are tested to the extreme. With political considerations evident both locally and nationally, managing resources can be complex …
In good times and bad, in the different situations of renewal, crisis, and chronic resource constraints, the strategic leadership of public services is crucial. Good leaders are …