Case studies document how, in businesses all across this country, people are communicating via videoconferences with broadcast quality reception. The authors detail how the …
'...this is the first business book to come through my desk which merits a mention of good content. ... I liked the content in the fact that it gave me an overview from a business …
This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the …
Network Tutorial delivers insight and understanding about network technology to managers and executives trying to get up to speed or stay current with the complex challenges of …
Use MFC, ActiveX, ATL, ADO and COM+ to develop COM applications Implement client/server applications with ease with this example-oriented approach to the details and implementation …
This book covers the planning, design and implementation of hybrid fiber-optic coaxial (HFC) broadband networks in schools, universities, hospitals, factories and offices, whether …
Reap the benefits of the home workplace revolution with this practical resource that guides managers and employees through working from home either full or part-time. If you are …
Make informed decisions about planning and installing 802.11 'Wi-Fi' wireless networks. This book helps you tackle the challenge, whether installing Wi-Fi within an existing …
Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center …
If you want to grasp the full length and breadth of the rapidly developing computer telephony field, this book is the place to start. Author Richard Grigonis thoroughly explains …
