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An exploration of a new division of labor between machines and humans, in which people provide value to the economy with little or no compensation.The computerization of the …
A theory of HCI that uses concepts from semiotics and computer science to focus on the communication between designers and users during interaction.In The Semiotic Engineering of …
A sociocultural study of workers' ad hoc genre innovations and their significance for information design.In Tracing Genres through Organizations, Clay Spinuzzi examines the …