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Kvalitetssäkring (QA, Quality Assurance) & offensiv kvalitetsutveckling (TQM, Total Quality Management)
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Visualize the power and benefits of 5S with our new 5S Action Kit. Our innovative, hands on exercise facilitates team building as it walks participants through the 5S principles. …
An accessible primer, Electronic Health Record: A Systems Analysis of the Medications Domain introduces the tools and methodology of Structured Systems Analysis as well as the …
Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals and organizations. Kaizen is a Japanese word that …
Based on the author's years of experience working with Toyota’s master teachers and with companies in the midst of great change, this book follows the story established in the …
Fear of change—we all experience it. Some accept change immediately, some gradually adapt, while others may never get there. Whether it’s poor leadership, the inability to change, …
Advanced Quality Planning: A Commonsense Guide to AQP and APQP is the first book dedicated to explaining with clarity and detail the total advanced quality planning (AQP) process …
The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, …
The first edition published in 2010. The response was encouraging and many people appreciated a book that was dedicated to quality management in construction projects. Since it …
Following in the tradition of its Shingo Prize-winning predecessors, Lean Production Simplified, Third Edition gives a clear overview of the structure and tools of the Lean …
This book is for the 18 million healthcare workers who serve patients daily and strive for exceptional patient care. The book is about hospitals moving from institutional thinking …