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Kvalitetssäkring (QA, Quality Assurance) & offensiv kvalitetsutveckling (TQM, Total Quality Management)
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Providing a framework that highlights waste and its negative effects on process performance, value stream maps (VSMs) are essential components for successful Lean initiatives. …
Most banking institutions suffer from numerous inefficiencies, such as poor planning; inadequate coordination and communication; ineffective processes, tools, and workflow; and …
For some organizations, Lessons Learned (LL) is an informal process of discussing and recording project experiences during the closure phase. For others, LL is a formal process …
Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are …
Offering a planned approach for determining cause and effect, DOE Simplified: Practical Tools for Effective Experimentation, Third Edition integrates the authors’ decades of …
Although there are many books on root cause analysis (RCA), most concentrate on team actions such as brainstorming and using quality tools to discuss the failure under …