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Knowledge Management and Drivers of Innovation in Services Industries provides a comprehensive collection of knowledge from experts within the Information and Knowledge Management …
Knowledge Management for Process, Organizational and Marketing Innovation: Tools and Methods outlines different tools and technologies that can be applied depending on the type of …
Communities of Practice are accessible to both experts and new members of a particular community with diverse academic and cultural backgrounds as well as varying social …
Uncovering the best methods for conducting and writing about research is vital to members of the academic community, especially to those just beginning their careers. In this …
Intellectual Capital and Technological Innovation: Knowledge-Based Theory and Practice provides relevant theoretical frameworks and the latest empirical research findings to …
Modern organizations and businesses are growing rapidly every day. With these advances comes the need for more progressive forms of knowledge management and record keeping …
Knowledge is a significant organisational resource. In order to build and sustain a competitive advantage, this knowledge must be protected within an organisation’s core businesses …
With the advent of electronic databases, information technologies, and the Internet, organizations now more than ever have easy access to all the knowledge they need to conduct …
Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge …
Since the dawn of the digital era, the transfer of knowledge has shifted from analog to digital, local to global, and individual to social. Complex networked communities are a …