Filter
Kunskapshantering
Filter
This book provides clarity and guidance on effective strategy, implementation and management of CRM. It explores both the conceptual and cultural context of CRM initiatives along …
With the emergence of Artificial Intelligence (AI) in the business world, a new era of Business Intelligence (BI) has been ushered in to create real-world business solutions using …
We overspend on data center storage … yet, we fall short of business requirements. It's not about the technologies. It's about the proper application of technologies to deliver …
Based on an extensive research project done by the author in the United States, Britain, Germany, France, Switzerland, Sweden, and Austria from December 1999 to June 2001, …
More than ever, organisations are facing a data avalanche from various sources, be they in electronic or hard copy format. How an organisation manages this ever-increasingly …
Most information systems textbooks overwhelm business students with overly technical information they may not need in their careers. This textbook takes a new approach to the …
"Sharing knowledge is power." If ever there were a field to which this applies, it is the knowledge management industry. And in today's highly-competitive, fast-paced business …
In a business world of uncertain budgets, relentless technology changes, scarce management talent, and intense production demands, theory is good, but practice sells. The Effective …
This entry-level text describes a tested top-down enterprise-wide approach to managing organizations with a predominant portion of their product being scientific or technological …
Although knowledge management (KM) has already helped numerous organizations achieve competitive advantages, many organizations have yet to embark on their knowledge management …