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Kommunikationsvetenskap
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We have all made judgments, inferences, and generalizations about interpersonal communication. However, our observations are merely the first step in understanding this …
Language fluency is only one step involved in increasing our understanding of people different from ourselves. We must also learn the rules and norms that guide others' behaviour …
This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. …
In addition to the connections between home life, social life and professional activities, Cynthia Stohl says we must pay attention to the linkages that individuals develop and …
Managing Interpersonal Conflict helps readers better understand and ultimately manage their routine interpersonal conflicts. Specifically, the book walks readers through the …