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A firsthand look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization.Driven to Delight offers an exclusive, behind-the-scenes look at CEO …
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the …
THE NEW YORK TIMES BESTSELLER!How one tenacious company found the drive to succeed--on a global scaleIn the early 1980s, Caterpillar, Inc. lost one milliondollars per day for three …
This book offers management lessons from the world's most profitable airline. 'As a former Southwest insider, I often wondered why other organizations couldn't duplicate the …
Discover the secrets of world-class leadership!When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With …
IKEA's former CEO reveals the unique strategy he used to lead his company to profit and growth through the worst global financial crisis in history. "Every CEO should sit and read …
This text offers in-depth information and advice on what to do to become a game designer, an artist, a producer or a programmer.
“Twenty years of hindsight prove how deeply Tapscott understood the impact the Internet would have on the way we live, work, play and learn. This important book, now updated, is …
Refine your path to career success!Get started in a career that has a promising future and is financially rewarding. Opportunities in Petroleum Careers provides you with a complete …
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with …