This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan’s perspective. As the global economy becomes more connected and …
Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings …
Service Design and Delivery provides a comprehensive overview of the increasingly important role played by the service industry. Focusing on the development of different processes …
As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific …
Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to …
The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on …
Increasingly, academic and industrial leaders are recognizing that college graduates need new skills to address business and technical issues in a service business environment. …
Knowledge Services Management looks at the transformation of the traditional workplace into a quasi-internal market environment where work activities in knowledge services are …
The Cloud Computing and Services Science book comprises a collection of the best papers presented at the International Conference on Cloud Computing and Services Science (CLOSER), …
