ITIL(R) 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM …
ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework - …
PRINCE2 Agile: An Implementation Pocket Guide is an official AXELOS-licensed guide that explains the PRINCE2 Agile framework in clear business language with practical guidance on …
This pocket guide provides you with an insider s detailed description of Accenture s IT governance policy and details its governance structure. It will show how effective IT …
Aligned with the latest iteration of the Standard - ISO 27001:2013 - this new edition of the original no-nonsense guide to successful ISO 27001 certification is ideal for anyone …
With a quality management system (QMS) based on ISO 9001 you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and …
Understand ISO 38500: the standard for the corporate governance of ITIn the 21st century, IT governance has become a much-discussed topic among IT professionals. An IT governance …
What if you suffer an information security breach? Many titles explain how to reduce the risk of information security breaches. Nevertheless breaches do occur, even to …
If you want to tackle the problem of information security, you cannot rely on the help of technology alone. Information security breaches tend to occur as a result of human, as …
IT outsourcing is the use of third-party resources to provide facilities and perform functions/services historically performed by internal IT personnel. Historically, IT …
