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Appreciative Inquiry: A Positive Revolution in Change
Written by the originators and leaders of the Appreciative Inquiry (AI) movement itself, this short, practical guide offers an approach to organizational change based on the …
Theory U: Leading from the Future as It Emerges
Access the deepest source of inspiration and vision We live in a time of massive institutional failure that manifests in the form of three major divides: the ecological, the …
The Art of Community: Seven Principles for Belonging
We all want to belong to strong and supportive communities. But can communities be built, or must they arise spontaneously? Won't intervening in the process destroy it? No, says …
Dialogic Organization Development: The Theory and Practice of Transformational Change
A Dynamic New Approach to Organizational ChangeDialogic Organization Development is a compelling alternative to the classical action research approach to planned change. …
Humble Inquiry; The Gentle Art of Asking Instead of Telling
Communication is essential in a healthy organization. But all too often when we interact with people--especially those who report to us--we simply tell them what we think they need …
The New Superleadership: Leading Others to Lead Themselves
"SuperLeadership" was coined by authors Charles Manz and Henry Sims to describe a management style that focuses on "leading others to lead themselves". In their earlier book of …
Awakening Compassion at Work: The Quiet Power that Elevates People and Organizations
Caring Is a Competitive Advantage Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on …
Leading from the Emerging Future; From Ego-System to Eco-System Economies
Our Time Is Now We have entered an age of disruption. Financial collapse, climate change, resource depletion, and a growing gap between rich and poor are but a few of the signs. …
Evaluating Training Programs: The Four Levels
The ""Kirkpatrick Model"" for evaluating training programs is the most widely used approach in the corporate, government, and academic worlds. First developed in 1959, it focuses …
Infinite Possibility: Creating Customer Value on the Digital Frontier
We are now deeply into an Experience Economy, where memorable events that engage people in inherently personal ways have become the predominant economic offering. These offerings …
Full Voice: The Art and Practice of Vocal Presence
Vocal expression is a part of nearly everyone's workday, yet most of us are unaware of how much influence our voice exerts over our effectiveness. Even before the content of our …