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Built to Serve: How to Drive the Bottom Line with People-First Practices
innbundet,
2007,
Engelsk,
ISBN 9780071497923
In Built to Serve, Dan Sanders, CEO of the award-winning, service-oriented United Supermarkets, makes this bold claim: the prevailing business culture is broken and a radical …
Equipped to Lead: Managing People, Partners, Processes, and Performance
innbundet,
2008,
Engelsk,
ISBN 9780071591003
Unless you manage a hook-and-ladder company, your workday shouldn't be spent putting out fires. Yet leaders often spend most of their time running from crisis to crisis.In his …