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In the first collection of its kind, Paul Drew and John Heritage bring together the latest advances in the application of conversation analysis to the study of language and …
Drawing on everyday telephone and video interactions, this book surveys how English speakers use grammar to formulate responses in ordinary conversation. The authors show that …
Laughter in Interaction is an illuminating and lively account of how and why people laugh during conversation. Bringing together twenty-five years of research on the sequential …
Each time we take a turn in conversation we indicate what we know and what we think others know. However, knowledge is neither static nor absolute. It is shaped by those we …
Matters of Opinion offers an interesting new insight into ‘public opinion’ as reported in the media, asking where these opinions actually come from, and how they have their …
'Conversation analysis' is an approach to the study of social interaction that focuses on practices of speaking that recur across a range of contexts and settings. The early …
Using conversation analysis to study the interaction between mediators and disputants, this study shows how mediation is used to resolve conflict in small claims and divorce …
Conversations between AIDS counsellors and their clients bring delicate and potentially threatening issues into play. In this study Anssi Peräkylä applies the principles of …
Bringing together a diverse collection of studies from a team of international scholars, this pioneering volume focuses on interactions in shops, exploring the dynamics of …
Gender and Politeness challenges the notion that women are necessarily always more polite than men as much of the language and gender literature claims. Sara Mills discusses the …