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How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the …
Dive straight into hot Fire phone features you wont find in any other devicelike Firefly, Mayday, and Dynamic Perspectivewith this concise hands-on guide. You probably already know …
Every day, thousands of passionate developers come up with new startup ideas but lack the branding know-how to make them thrive. If you count yourself among them, Lean Branding is …
Whether you're a startup founder trying to disrupt an industry or an entrepreneur trying to provoke change from within, your biggest challenge is creating a product people actually …
How can Facebook help you promote your brand, products, and services? This book provides proven tactics that you can use right away to build your brand and engage prospective …
Digital product research doesn't have to be difficult, take a long time, or cost a lot of money. Nor should it be a job solely for scientists or expert researchers. In this …
How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development …
Implementing the Zendesk customer service software as part of your companys operations can be time-consuming, but with the best practices and advice in this hands-on guide, you can …
Note for ebook customers: The design and layout of this book play a key role in conveying the author's message. When creating the ebooks, we've tried to keep the look and feel of …
Want to make money online? Then ignore social media at your own risk. Social media is vital if you want to your business to thrive, and though you cant control the conversations, …