Filter
Produksjons- og kvalitetskontoll
Filter
'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance …
An impressive collection of the latest cutting-edge work in the dynamic field of intellectual capital. Experts from around the world discuss the current state of affairs from a …
'Corporate Politics for IT Managers: How to get Streetwise' addresses some of the most persistent problems faced by IT managers which undermine their power and influence in their …
The authors focus on the following topics:Information Systems*Contribution of IS/IT to organisations*Systems concepts and attributes*Planning, reviewing and controlling with …
'Reinventing the Information Technology Department' is both anecdotal and informal but deals with a subject which is of vital interest to Chief Information Officers and IT …
Very few software projects are completed on time, on budget, and to their original specification causing the global IT software industry to lose billions each year in project …
For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction. Many customer surveys produce misleading results due …
'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively …
A practical handbook on the management of building design, this guide explains the processes, roles and responsibilities of those involved in the design of the building, as well as …
'Operations Management: policy, practices, performance improvement' is the latest state-of-the-art approach to operations management. It provides new cutting edge input into …