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Recent computer-based tools for project planning and management focus on user-friendliness and interconnectivity. However, these programs function on the Critical Path Method, or …
The rapidly changing context of the modern tourism and hospitality industry, responding to the needs of increasingly demanding consumers, coupled with the fragmenting nature of the …
The International Dictionary of Hospitality Management is the must have companion for all those working or studying in the field of hospitality management. With over 728 entries, …
This classic book, widely known and used by patissiers is a professional text on the art of patisserie. In the twenty years that Patisserie has been published there have been great …
The fully revised edition of this well-known text by an experienced author, consultant and educator follows the structure and approach which has proved so successful since its …
This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is …
Venture through the pages of How Consumers Pick a Hotel to learn the steps of selecting a target and using consumer behavior applications to segment the market to reach your …
This introductory textbook provides a thorough guide to the management of food and beverage outlets, from their day-to-day running through to the wider concerns of the hospitality …
This guidebook is an essential companion to the Pilgrim's Bumpy Flight story and is designed to be read by professionals to ensure the effective and safe use of the storybook. …
Achieve professional quality hair results with this full-color, comprehensive book from award-winning hair and makeup pros, Gretchen Davis and Yvette Rivas. In The Hair Stylist …