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  • Making Customers Matter

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    pocket, 2010, Engelsk, ISBN 9781422139882

    Learn how the most accomplished leaders from around the globe have tackled their toughest challenges with Lessons Learned. Concise and engaging, each volume in this book series

  • Succeeding in China

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    pocket, 2010, Engelsk, ISBN 9781422139875

    FEATURING INTERVIEWS WITH: Michael Dell, Dell Ying Yeh, Eastman Kodak Company Victor K. Fung, Li & Fung Tom Doctoroff, JWT for Greater China And other top business leaders Learn

  • Never Stop Learning

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    pocket, 2010, Engelsk, ISBN 9781422139905

    Learn how the most accomplished leaders from around the globe have tackled their toughest challenges with Lessons Learned. Concise and engaging, each volume in this book series

  • Leveraging Technology

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    pocket, 2010, Engelsk, ISBN 9781422139899

    Learn how the most accomplished leaders from around the globe have tackled their toughest challenges with Lessons Learned. Concise and engaging, each volume in this book series

  • Managing Crises

    pocket, 2008, Engelsk, ISBN 9781422122747

    Crises--anything from a natural disaster to a data-security breach to the defection of your best employee--can prevent you from carrying out your business operations. But with good

  • Managing Change

    pocket, 2007, Engelsk, ISBN 9781422118580

    Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges? Now you can find out--with Lessons Learned. Concise and engaging, each

  • Becoming a New Manager

    pocket, 2008, Engelsk, ISBN 9781422125076

    You've just been promoted to a managerial position for the first time -- congratulations! But beware: the managerial role differs markedly from the individual contributor role. Go

  • Weathering the Storm

    pocket, 2009, Engelsk, ISBN 9781422139790

    Featuring interviews with: * JW Marriott, Jr., Marriott International, Inc. * Sir Michael Drake, BT Group * Lynda Gratton, London Business School * Dame Barbara Stocking, Oxfam GB

  • Developing Employees

    pocket, 2009, Engelsk, ISBN 9781422128855

    The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and

  • Dismissing an Employee

    pocket, 2007, Engelsk, ISBN 9781422118849

    While no one likes to be the bearer of bad news, managers are sometimes faced with the difficult task of having to dismiss an employee. In this book, you'll learn how to