With a new foreword by Ken Blanchard The original, bestselling blockbuster which has transformed businesses world wide.
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
By best-selling co-author of The One Minute Manager and author of Who Moved My Cheese?, this book shows how to teach others to teach themselves and inspire a love of learning. …
For anyone selling who wants to become a great sales person, and for everyone who ever has to sell an idea or themselves, whatever their career or profession, this text shows the …
This text teaches readers how to accept responsibility for their errors - a powerful action for improving company and employee morale.
Written in the manner of a parable, this title also aims to be an inspirational guide that explores the benefits of working together in a team. It follows the experiences of Alan, …