Hakutulokset: Hakutulos
yhteensä 13 hakutulosta
100 Activities/Actions Customer Service Excellence
Performance Feedback
Helps readers learn how to design and implement a performance feedback program that helps employees take performance to a higher level. This book includes chapters that cover the …
25 Legendary leadership Activities
What is ""legendary leadership""? It can be defined simply as leadership that is remembered. These 25 activities are designed to ensure you are remembered as a good - or even great …
80 Activities/Actions Call Center Excellence
50 Activities for Dealing with Difficult Discussions at Work
Each fully reproducible activity offers practice in a key skill related to handling difficult conversations including how to broach a touchy subject, stay on topic, handle …
100 Activities/Actions e-Communications Excellence
Alternative Workforce Strategies
Presents alternatives to the traditional model of hiring permanent workers, and also real-life situations in which they have worked. This book shows how real-life businesses are …
101 Ways to Build Customer Relationships
Legendary Leadership
Presents information that helps readers to become good leaders to those they lead. This book helps readers learn how their goal should be to earn the confidence of others, how to …
Ethical Dilemma
Makes a business case for how ethics ultimately helps avoid fines and penalties and improves profits and customer and public relations. This book shows how to establish ethical …
Giving and Receiving Performance Feedback
If you dread delivering performance reviews and you know the people getting reviewed dread it the same way, prepare them and yourself with this quick read that makes a convincing …